On Seeing the Future of Health IT for Myself
SAN FRANCISCO — EHRs are everywhere … no, wait, you already know that. What’s more elusive, though, is exactly what the next generation of health IT will look like. But I caught a glimpse last week at the Healthcare IT News Big Data and Healthcare Analytics Forum.
The usual suspects were on hand: population health and precision medicine, predictive and prescriptive analytics, even natural language processing and, not coincidentally, big data itself.
Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become an analytics focused healthcare organization. The concepts were based on a customer relationship marketing (CRM) implementation model, previously co-developed by Professor Bennett. The CRM model was considered by Gartner to be one of the top three CRM implementation visions at the time and has become the basis for most successful CRM implementations today.