Category Archives: Healthcare General

Who Bears the Cost of the Uninsured? Nonprofit Hospitals.

But in new research the authors find that when the population of uninsured Americans increases, hospitals end up bearing the cost by providing uncompensated care. In fact, their results suggest that each additional uninsured person costs local hospitals $900 per year.

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This is How Providers Can Make Social Media a Relevant Strategy

Social media represents a great opportunity for establishing a one-on-one relationship with the patient, aka the healthcare consumer, directed by the healthcare organization that breaks from the pack, by creating a social media healthcare experience that is memorable, exceeding an individual or families experience and expectations.

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The Critical Role of Physician CEO

Physicians are considered to be the ideal leaders in healthcare as they have been through tough training for many years and they are in charge of 100% of the healthcare dollars spent. They know medicine but unfortunately, they lack management skills such as strategic planning, negotiation, budget and financial decisions.

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2016 State of Population Health Analytics Report

Executive Summary

Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become an analytics focused healthcare organization. The concepts were based on a customer relationship marketing (CRM) implementation model, previously co-developed by Professor Bennett. The CRM model was considered by Gartner to be one of the top three CRM implementation visions at the time and has become the basis for most successful CRM implementations today.

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Ascension names Patricia Maryland as second in command

Ascension has named Patricia Maryland as CEO of its giant healthcare division, replacing longtime Ascension second-in-command Bob Henkel, who is retiring in June.

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Congratulation Dr. Maryland. Well deserved.


2016 State of Population Health Analytics – Webinar Reminder

There is only one day before the webinar on the 2016 State of Population Health Analytics study on Wednesday, December 7th. Spaces are filling up. Please register using one of the links below.

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The State of Population Health Analytics – 2016 Study Results & Webinar

Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become a data-enabled healthcare organization. The concepts were based on a Gartner recognized CRM implementation model Professor Bennett previously co-developed. This model was considered one of the top three CRM implementation visions at the time and has become the basis for most successful CRM implementations today . Based on the model, the HCOE determined that in 2014, the industry was just past the “EHR Implementation” stage. In 2015, the dial moved a bit further as many organizations began achieving success with integrating data sources.

How is the healthcare industry progressing towards the implementation of population health analytics?

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2016 State of Population Health Analytics Survey – Becker’s Healthcare Interview

Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become a data-enabled healthcare organization. Each year, HCOE has published their “State of Population Health Analytics“.

The 2016 survey has been completed and Professor Bennett was interviewed by Becker’s Healthcare Review for the article “4 Tips for Hospitals Implementing Population Health Analytics“.


Northwestern leads consortium to integrate patient-reported outcomes into electronic health records

$6.3 million NIH grant awarded to nine universities.

Thumbs up to my alma mater!

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Your Population Health Analytics Needs…From Start to Finish

New Assessment and Discovery Tools

A couple of the most asked questions I receive from attendees at the conferences I speak at or attend is how to effectively start an analytics program and how do they take their current analytics program to the next level. These are tough questions for most healthcare organizations and areas I addressed in my book, Competing on Healthcare Analytics. The success of the book led me to believe that there was more that we could be doing to help healthcare organizations take the next step. After all, I helped Microsoft with their first global analytics function.

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