Since 2016, the Healthcare Center of Excellence, through its leadership training arm, the Professional Leadership Academy, has been using the Leadership IMPACT Assessment to evaluate the potential and practice of leadership as well as monitor leadership improvement over time. This proprietary tool was developed by incorporating multiple disciplines to evaluate leadership behavior. Its measurable results have successfully been utilized in onsite and online Professional Leadership Training classes and it was the subject of a 2019 case study.
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- April 2, 2020
- February 10, 2020
During the Academy Awards ceremony, I noticed a common theme from the presenters and winners, which was the importance of telling a good story. No matter what kind of movie, the best movies have the best stories. The best actors typically come from the best movies.
The difference between telling a story for a movie and telling a story as a leader is that the leader’s story has to have a purpose. The purpose can be:
- February 6, 2020
I had the pleasure of hearing E. Gordon Gee speak at a dinner several years ago when I taught in the Integrated Marketing Communications program at West Virginia University. I was so impressed with his ability to connect with the audience that I wrote an article about it back then and included his story in my book, “Prescribing Leadership in Healthcare.” He uses a lot of self-deprecating humor in his stories because it leads to high viral probability when posted on social media.
Here is the video from the event. Even if you only watch part the video, you will learn something about incorporating storytelling into your daily leadership practice.
- February 1, 2020
As we prepare for the launch of our Storytelling for Leaders Master Class, I’ve reflected on my life as a story gatherer and storyteller. I’ve loved writing and telling stories since I was young. Family interactions can be some of the most impactful stories to tell.
I heard stories from my great-grandparents as they told us about growing up on farms in Louisiana. I vividly remember my great-grandmother telling us about how they would get a chicken from the farm for dinner.
- January 31, 2020
Leaders need to be good storytellers, but if their storytelling doesn’t have the ‘Right Stuff,’ it may not be as effective.
Watch the video to learn about delivering the:
- Right Story, to the
- Right Audience, at the
- Right Time, with the
- Right Message
- January 30, 2020
Category : Healthcare General
While watching the various stories about Kobe Bryant’s life, I realized that he was the prototypical athlete that the professional leadership development process (PLP) was based on. The PLP is based on how professional and Olympic athletes who, no matter how good they are, continue to work at their craft to continue improving. These athletes start with a high level of skills or abilities, but it’s their drive and determination that sets them apart from the rest. Kobe didn’t have to take 1,000 shots a day. He could have had a long, financially rewarding career just being an good NBA player, but that’s not what he wanted. He wanted to be the best, so that meant continuing to work as his game and keep improving throughout his career.
- January 29, 2020
As we learned in “The Matrix”, perception is not always reality. That is also true to when it comes to leadership. Leaders are only as good as their people perceive them to be.
In our Professional Leadership Training programs, we address the perception versus reality dichotomy with a peer assessment. Participants are usually surprised to see that what they considered to be their leadership attributes were not what their peers thought, both positively and negatively.
- January 21, 2020
Leaders need to be good storytellers because a well-crafted story resonates with the audience long after it’s been told. The human brain loves stories. Think about all the family stories that have been passed down from generation to generation.
Well-developed, character-driven stories with emotional content result in a better understanding of the key points a leader wishes to make and enables better recall of these points weeks later. People remember stories that have an emotional impact on them. If they can relate to the hero or heroine, they are more likely to connect to the story and personalize it.
Category : Leadership
At the end of each chapter in my book Prescribing Leadership in Healthcare, I tell a personal “Tales from the Leadership Front” story to summarize the chapter content with insights from the leaders I’ve met.
In my travels I get to meet some great leaders and am thrilled when we discuss their leadership journey. I especially enjoy hearing their leadership origin story or what in their life made them into the leader they are today. A leader must be aware of their origin story to understand who they are as a leader and why they are leading. As Simon Sinek says, ‘knowing the why’ is critical to their success.
- January 20, 2020
We all recognize Dr. Martin Luther King as a great leader and a great orator, but did you know he was also a master storyteller?
In my university leadership classes, we regularly study Dr. King as a leader and I have listened to his speeches countless times. As I was working on the new Leadership Storytelling Master Class for our Professional Leadership Academy, I began reflecting on Dr. King’s accomplishments and his speeches. His accomplishments came to mind because I probably wouldn’t be doing the work I do without the strides he helped make. His speeches were great, but I wondered how they worked as stories. I was quite impressed with what I learned. For this exercise, I examined his March on Washington speech from 1963 (commonly referred to as the “I Have a Dream” speech). Here are some of the storytelling techniques he used and the lessons for leaders to use in their storytelling: