Category Archives: Leadership

This is How Providers Can Make Social Media a Relevant Strategy

Social media represents a great opportunity for establishing a one-on-one relationship with the patient, aka the healthcare consumer, directed by the healthcare organization that breaks from the pack, by creating a social media healthcare experience that is memorable, exceeding an individual or families experience and expectations.

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The Critical Role of Physician CEO

Physicians are considered to be the ideal leaders in healthcare as they have been through tough training for many years and they are in charge of 100% of the healthcare dollars spent. They know medicine but unfortunately, they lack management skills such as strategic planning, negotiation, budget and financial decisions.

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2016 State of Population Health Analytics Report

Executive Summary

Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become an analytics focused healthcare organization. The concepts were based on a customer relationship marketing (CRM) implementation model, previously co-developed by Professor Bennett. The CRM model was considered by Gartner to be one of the top three CRM implementation visions at the time and has become the basis for most successful CRM implementations today.

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Ascension names Patricia Maryland as second in command

Ascension has named Patricia Maryland as CEO of its giant healthcare division, replacing longtime Ascension second-in-command Bob Henkel, who is retiring in June.

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Congratulation Dr. Maryland. Well deserved.


2016 State of Population Health Analytics – Webinar Reminder

There is only one day before the webinar on the 2016 State of Population Health Analytics study on Wednesday, December 7th. Spaces are filling up. Please register using one of the links below.

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The State of Population Health Analytics – 2016 Study Results & Webinar

Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become a data-enabled healthcare organization. The concepts were based on a Gartner recognized CRM implementation model Professor Bennett previously co-developed. This model was considered one of the top three CRM implementation visions at the time and has become the basis for most successful CRM implementations today . Based on the model, the HCOE determined that in 2014, the industry was just past the “EHR Implementation” stage. In 2015, the dial moved a bit further as many organizations began achieving success with integrating data sources.

How is the healthcare industry progressing towards the implementation of population health analytics?

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2016 State of Population Health Analytics Survey – Becker’s Healthcare Interview

Since 2014, the Healthcare Center of Excellence (HCOE) has been tracking the healthcare industry’s progress towards population health analytics using their proprietary Healthcare Transformation Change Model. This model was developed in 2013 to help healthcare organizations understand the requirements to become a data-enabled healthcare organization. Each year, HCOE has published their “State of Population Health Analytics“.

The 2016 survey has been completed and Professor Bennett was interviewed by Becker’s Healthcare Review for the article “4 Tips for Hospitals Implementing Population Health Analytics“.


The Secret Top Executives Know About Healthcare Analytics

Executive Summary

When most people think about the challenges of implementing healthcare analytics, they wrongly expect it to be the data, talent or technology.  Executives that have been successful implementing healthcare analytics know the top challenge is leadership.  In a study performed recently, leadership was identified as the top challenge by participants.  In fact, it wasn’t even close. Leadership was identified as a challenge by 29% of the respondents versus 18% for data and 14% for talent.  

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Ready to Become a Population Health Analytics Competitor?

The healthcare industry generally recognizes the need for population health management. It has the potential to save lives, improve health and save money. A key component of population health management is analytics. But, as widely accepted as the need for population health management is the fact that most don’t know where to start. A survey of healthcare executives by Stoltenberg Consulting revealed that 41% of respondents identified data analytics and business intelligence as a priority for the year 2015. The problem is that 84% of them have questions about where to start their implementation efforts.

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The Foundational Approach to Population Health Analytics

The rate of change in the healthcare industry has been staggering. From Electronic Health Records to ICD-10 to Population Health, few industries have undergone such change in such a short amount of time. The silver lining in this change is the treasure trove of digital data, which will enable providers to analyze and compare information across thousands of patients instead of relying on the anecdotal evidence they previously used.

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